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This makes it easy for customers to find essential information about your shop, such as location, hours, and reviews. Positive reviews build trust with potential customers and improve your shop's online reputation.searches ended near me11. : use video marketing Much of the choices of modern consumers are determined by emotions, and an effective way to convey them is through good stories.
You can use storytelling in written content or with videos in Chinese Thailand Phone Number List audiovisual content.12. The next level: live chats and predictive maintenanceOne of the biggest frustrations of customers when they have to solve a problem is that a bot responds to them in a chat. That is why it is interesting for mechanical workshops to integrate a live chat service on the website or social networks to answer customer queries immediately. With this technology you can resolve common questions about prices, repair times, make appointments, etc.
Thanks to digitalization, another service that you can offer telematically is the implementation of the so-called “ predictive maintenance ” which, until today, is reserved for agency services, but which mechanical workshops can well assume. Offering solutions of this type is very attractive to new generation clients.According to a study published in Harvard Business Review, “ predictive maintenance solutions today deliver efficiency gains of 20% to 25% and predict that the revenue opportunity in predictive maintenance will increase at a compound annual growth rate of 39% over the next few years.” five years .
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